Guardians of Grail

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Submitted : 2011-05-14 15:45:25Word Count : 1161Popularity: 5Tags: online surveys, customer surveys, employee surveys
In a competitive world with for businesses to be more streamlined and productive an organization can often discover itself with a workforce working under pressure resulting in low moral and high workers turnover. The benefits of an organization having a extremely motivated workforce will be considerable and the two targets of having a workforce that's both motivated and productive should not be regarded as being mutually exclusive to one another.
Left unattended employers run the chance of alienating their employees, events may cause worker frustrations to boil over resulting in employers discovering themselves on the back foot, faced with an issue that can't be ignored.
Ideally employers would take time to understand the needs of their workers and learn from their experiences of working on the front line, but employers are often themselves tied up everyday fighting their own fires.
By automating a lot of the intelligence gathering process and offering the findings in a format that can be readily analysed on-line questionnaires provide employers with an efficient, effective and low cost technique to help obtain a pleasing working environment, where employees satisfaction and productivity is high.
Dissatisfied & Unproductive
The [url=http://www.maximoupgrade.com/hot.php]hollister france[/url] are many the reason why workers may be dissatisfied with their job and as a rule workers frustration is channelled into a demand for higher salaries and fewer hours. Employers who tackle these issues head on, making it all about wage and hours, will typically find themselves coping with the symptoms and not the root cause.
It is not about Money
The following are frequent barriers to reaching productivity, none of which are likely to be resolved by increasing salaries or reducing hours:-
• Inadequate coaching
• Out of touch management
• Out of date working methods
• Lack of correct tools and equipment
Many studies have proven that salaries are rarely the number one priority of staff and providing an employer is paying market rate they'd be fundamentally wrong to assume that paying increased salaries is the answer to all employee problems.
Take the case of a single mom who is juggling a full time job with the necessity to take care of 3 children. Out of frustration she may demand more cash so that she feels that she is able to cope where a better solution, for both her and the company, may be more flexible working hours.
It is About Communication
It's important for any company to encourage communication. Company's that make communication between personnel and administration difficult, or take the view that if personnel have a problem they will say something, can often delude themselves into thinking their workforce is content when it is not. It only takes one small problem and one disgruntled employee to really feel aggrieved for a complete workforce to develop a damaging 'them and us' attitude.
Improving Communication
One to one meetings between employer and employee would be ideal but in practice only practical for very small businesses.
Regular meetings between management and worker representatives are good in theory however they usually turn out to be talking shops and can begin to lose their edge as the participants become familiar with one another and the discussion board runs the risk of being hijacked by the more extrovert personalities.
Suggestion boxes are helpful but can be viewed as token efforts by management as they wait for personnel to identify a problem.
Newsletters can be a positive step, but their [url=http://www.achbanker.com/home.php]www.achbanker.com/home.php[/url] purpose is [url=http://www.jordanpascherofficiel.com]air jordan[/url] usually to inform and not discuss issues.
Retaining the Initiative
An worker [url=http://www.thehygienerevolution.com/barbour.php]barbour[/url] satisfaction survey run frequently is able to ask each worker specific questions and represents [url=http://www.davidhabchy.com]barbour outlet[/url] a pro-active management initiative where the whole workforce can be consulted on [url=http://www.vivid-host.com/barbour.htm]www.vivid-host.com/barbour.htm[/url] numerous issues. Questionnaires are capable of provide a level playing field between the quieter and more vocal employees.
Consultation shouldn't be seen as a sign of weakness, a confident manager will take counsel from all quarters before making a decision. By issuing a questionnaire and keeping the initiative the employer is able to deal with problems from a position of strength as opposed to waiting for problems to fester and then develop out of proportion.
Small issues left unresolved [url=http://www.maximoupgrade.com/hot.php]hollister[/url] can result in a state of affairs where a minor problem might break the camels back and the workforce mood change from constructive to damaging over night.
It's Quick and Easy
For the majority of firms online questionnaires represent a proactive and low cost solution. They are quick to design and for many companies, where the majority of personnel have desktop computer systems, they are quick to deploy direct to the individual.
In situations where individuals don't have personal access to a computer there are still many choices out there to implement the online questionnaire solution such as giving access to a shared laptop, operator input or, as a last resort, a hardcopy survey.
Job Satisfaction
There are numerous elements that go towards offering an worker with job satisfaction, from the working environment, working methodology, working ethos, company ethics to having good and effective management. Job satisfaction brings advantages by way of improved motivation and productivity from a workforce that feels that they're treated as individuals and not a commodity item.
Inform and Educate
A web-based questionnaire can also be used to coach and pass on to the workforce essential information, the 'message' is [url=http://www.1855sacramento.com/woolrich.php]woolrich bologna[/url] consistently delivered and does not suffer from the Chinese whisper phenomenon where a message could be distorted as it is handed down.
A web based survey can explain a tough situation and get valuable feedback from [url=http://www.vivid-host.com/barbour.htm]barbour uk outlet[/url] the staff as to the best solution. It is rare in this situation that the workforce would appear negative and more likely that they'll feel informed and empowered that might in itself turn a potentially destructive problem into a positive challenge that unites the workforce.
Exit Questionnaires
Exit questionnaires are an excellent method of ensuring that when personnel leave an organisation they're leaving for the right reasons and not because of reasons that if appreciated earlier might have been addressed and resolved by management. Though identifying a problem may not prevent a person leaving it may remedy an unappreciated situation that may, if left unchecked, end in other key personnel also leaving.
Analysing the Results
Having consulted the workforce with a web based survey the results are available for instant analysis. Common and specific problems can be simply identified and brought to the attention [url=http://www.rtnagel.com/louboutin.php]louboutin[/url] of senior management who will then have the opportunity to address [url=http://www.1855sacramento.com/peuterey.php]peuterey[/url] the problems which were raised.
Summary
Used usually online questionnaires represent a easy and productive method of taking the heartbeat of an organisation and an easy way to establish a two way communication channel between employer and employee with the results offering administration with vital, accurate and significant information.
Author's Resource Box
Author :
Why Employee Exit And Employee Satisfaction Questionnaires Help Improve Employer/Employee Relations
Im a journalist with diverse experience working both on-line and in print. I started out in mainland Europe writing for a few widely distributed newspapers before settling in [url=http://www.sandvikfw.net/shopuk.php]hollister outlet sale[/url] London to write as a freelance writer.
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